Trouble signing in

PraisePad has no passwords. To sign in, type your email and choose Email me a sign-in link. Open the email, tap its button, then choose Sign in to PraisePad on the page that opens.

Sign in

1. Go to the sign-in page, type your Email, and choose Email me a sign-in link.
2. PraisePad says Check your email. Open the newest email from PraisePad and tap its button. Opening it on the same device is easiest.
3. On the Finish signing in page, choose Sign in to PraisePad.

The first time, check the box to agree to the Terms and Privacy Policy and choose Continue.

If you open the link on a different device than the one you asked from, PraisePad shows which account that device is now signed in to. Choose Continue if it's you, or That's not me. Sign out.

The link didn't work

• "That sign-in link has expired or was already used": each link works once, for a short time. Ask for a new one and use the newest email.
• "That link is incomplete": open the newest sign-in email and tap the button there, rather than copying the link.
• "That's a lot of sign-in emails": wait the minutes it says, then try again.
• No email? Check your spam or junk folder, and that you typed the address right.

The wrong email

• Before you open the email, choose Use a different email and type the right one.
• Each email address is its own account. If you signed in with the wrong one, open the account menu, choose Sign out, and sign in again with the right address.
• Joining from an invitation? Use the address the invitation went to if you can. If you sign in with another one, PraisePad asks you to confirm before you join. Choose Use a different account to switch.

The address you sign in with is shown in Your settings, next to Signed in as. The email your church writes to can be different: see What PraisePad emails you.

Still stuck? Write to team@praisepad.app.